Help & recovery

Return to your gift

Open the private link in the recovery kit you downloaded when publishing. In another browser, use the recovery key on the management page. Never send the private key to the recipient.

Sound or QR code not working?

Tap Open your gift to start sound and check your device volume. Print the entire QR code with its white border, and test the card with a camera before gifting.

Need a hand?

Email support is not available yet. Keep your recovery kit somewhere safe. Plus is not available for purchase yet.